FAQs

We sell the plans for you to build your own smoker yourself. You’ll also get the help of our team to guide you through the process for as long as it takes to get your new smoker built. If you need more help than a chat or email, we can also talk with you over the phone and we have an online community full of members that are also building their own smokers! You can join for Free at https://smokerbuilderu.com

Our digital products like the smoker plans are an immediate download and do not require shipping. If you need help with your download we can email the file to you as well. Upon special request we are happy to mail you a physical copy of your plans. Just let us know by replying to your order confirmation email, message us in the chat, or call us to let us know.
For the physical products like hinges, hardware, and the like, we can ship internationally. Please use the chat before you order to let us know so we can ensure you get an accurate idea of the shipping cost and method.

Yes, we have the Super55 Drum Smoker Kits available in several configurations. You’ll find the kit is all inclusive and has everything you need to build your own drum smoker.

Currently we do not sell the Super55 Drum smoker parts by themselves but we have split the kit up into 2 smaller bundles. One is called the Inside Parts Bundle and the other is the External Parts Bundle. They are available in the Smoker Parts collection.

Currently we are not offering custom smoker parts but we are always looking for ideas of new parts to introduce! If you have an idea for a part that you would like to see us add to our offering, please use the chat, email us, or call us to let us know!

Yes! If you are interested in having us quote your new smoker please let us know here: https://www.smokerbuilder.com/quote

We do have the smooth sided 55 gallon barrels available for purchase along with our Super55 Drum Smoker Kits. Unfortunately we are not able to sell them separately at this time.

Absolutely! The fastest way to contact us for help is using the chat button on this site. We are watching it right now and will be ready to help when you click the button!

Absolutely! I made a podcast about that exact topic and you can watch, listen, and read about it here: https://smokerplans.net/pages/what-are-the-differences-between-reverse-flow-and-offset-smokers

Great question! You will need to know the diameter and overall length from tip to tip of your tank or end to end of your pipe. The gallons number is not useful for selecting plans because gallons come in all shapes and sizes. For reference: Diameter is the overall width of you tank of pipe, not the circumference which is the distance around the outside of it. The diameter and overall length need to be close to the measurements of the plan but do not need to be exact. If you need help with this please contact us through the chat, email, or by phone.

We do not. The main reason is the liability with the design and fabrication of such units. While many people do build smokers and grills using propane and natural gas we do not recommend you do such without a strong background in that field.

We do not currently ship or mail physical copies of the plans. All of our plans are delivered via an instant download immediately after purchase. You should see a button on your order confirmation page. If you didn’t see the button, please check your email or text for a download link on your order confirmation. You should have received that after a few minutes after checkout was complete. If you still do not see a way to download please contact us in the chat, by email, or phone and we will email them to you right away. If you would like us to mail you a copy please contact us and we would be glad to do that for you at no additional charge.

Yes! Please call us at 573-612-1315. We also have a WhatsApp number: +1-573-612-1315. Please be patient with us if you decide to call. We are on the phones a lot and also are in the shop welding and shipping orders. If you leave a message or text we will call you back asap.

Most mobile devices do have the ability to download the files but not all of them are reliable. If you try and run into issues, please contact us and we will email them to you. This works every time.

No problem! This happens once in a while. Please contact us via chat, phone, or email and we will help you figure it out.
If you got multiple plans, please make sure you have unzipped or extracted the compressed folder. You’ll know if the folder is compressed because it ends in .zip  If you downloaded a folder that ends in .zip the the actual files are inside.

Digital Files: All of the smoker plans digital products can be downloaded as soon as your order is complete. 

Physical smoker parts and kits products: We strive to ship all orders within 24-36 hours during business days. However if your order is delayed for some reason we will contact you as soon as possible. If you did not receive your order confirmation be sure to check your spam folder and contact us. If you didn’t receive your order confirmation you could miss out on important shipping and order updates. If you have any questions or need support with your order please use the chat, call, or email us.